Delivery
We offer delivery options tailored to your needs, whether you are in France, the European Union or internationally.
France
Standard (2 to 4 business days)
- Free for orders of €700.00 and over.
- €10.00 for orders under €700.00.
European Union
Standard International (2 to 8 business days)
- Free for orders of €700.00 and over.
- €20.00 for orders under €700.00.
International
DHL International
- Free for orders of $1,000 and over.
- €50.00 for orders under $1,000.
Additional information
The times mentioned are indicative and may vary depending on the destination.
For any questions regarding delivery, please do not hesitate to contact us via our customer service.
Returns
Return period
You have 14 days after receiving your order to make a return.
Terms
Items must be returned in their original condition, unworn, unwashed, with their original tags and packaging.
Return shipping costs
Metropolitan France : Free return.
Send your request to the following email address: team@carolinaritzler.com
Other areas : Return shipping costs are the responsibility of the customer; click here .
Return information: 6 Rue Montalivet, 75008 Paris, France, Carolina Ritzler
